POS Tech Support
POS Barn supports all products and services in house. All software support and software updates are handled by our main office while all hardware support is handled by local technicians. Our technicians are highly trained, allowing them to easily diagnosis and fix problems. We provide support to all of our merchants in a timely fashion done correctly the first time.
When merchants experience problems with their service, software or hardware, they call the support line at our main office, just one number. Different problems do not require merchants to call different companies. POS Barn has local technicians available to repair and replace defective hardware in your establishment. Other POS providers require merchants to call a separate phone number just for hardware support and then wait days for the new replacement hardware.
POS Barn is able to support your business in addition to just providing a point-of-sale system. We assist businesses with taking full advantage of their technology in order to maximize their return on investment. A model not used by any other POS companies. A few business services we currently offer our customers in addition to IT support include the following:
• Offsite backup is an ever increasing popular service we offer in order to insure the integrity of your company’s crucial files.
• Custom software development is available to create a specific piece of software for your individual business.
• Phone system setup and support includes; system design, programming, setup/training and ongoing LOCAL support.
• Network Management is available from large scale Cisco networking to smaller scale Sonicwall configuration, we can service them all.
• Technology consultation is available if you’re a new business and are unsure what you need to manage your business or if you’re looking to expand your business and require professional consultation, we have the knowledge to find the solutions you need to be effective.